Privacy Policy

Last Updated: 20 Apr 2026

1. What this covers

This policy explains how ShowMenu handles restaurant workspace data, guest orders, waiting tickets, admin sessions, uploaded files, local cache exports, and optional advertising settings.

2. Data we may process

Restaurant profile data, menu content, prices, QR pages, tables, and settings
Guest order details, waiting queue entries, and billing records
Admin account data, login events, password hashes, and session identifiers
Uploaded images, PDFs, and other media saved by restaurant admins
Technical logs, request metadata, and error reports used for reliability and abuse prevention
Local JSON snapshots and cache files used to serve tenant-specific public pages faster

3. Cookies and sessions

Sessions are used for login state, CSRF protection, cart handling, and queue workflow. Essential cookies and session storage are required for the platform to function. Advertising, when enabled, is handled separately through the site owner's configured ad settings.

4. How the data is used

To run menus, order flow, waiting lists, billing, and admin tools
To keep accounts secure and reduce fraudulent or automated access
To render public pages from the restaurant's own cached snapshot
To troubleshoot errors, monitor service health, and maintain performance

5. Storage and retention

Data is stored in the configured database and file storage on your hosting account
Temporary cache, queue, and export files may be rotated or deleted by cleanup jobs
Restaurants can retain or remove operational data based on their settings and local requirements

6. Security measures

Password hashing for account credentials
Role-based access control and tenant isolation
CSRF checks, secure sessions, rate limiting, and request boundaries
Security headers, anti-clickjacking controls, and safe default indexing rules

7. Data sharing

We do not sell personal data. Information is shared only with the restaurant team, with selected service providers needed to operate the platform, or when required by law.

8. Your controls

Restaurant admins control their own workspace settings, menu content, waiting features, and optional integrations. Guests should contact the restaurant directly regarding order or queue data. Site visitors can manage browser cookies and ad preferences through their browser settings.

9. Contact

Email: no-reply@showmenu.in
Phone: +91 9712115394

Need the security-focused summary too? See Privacy & Security.